Privacy policy
Last updated October 1, 2026
This policy explains how Fuzzy ("we", "us") collects, uses and shares your personal information when you visit our website or buy from us.
Who this site is for
Our products are for children, but our website is for parents, guardians and other adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email orders@fuzzyofficial.com and we will delete it.
Information we collect
- Order details: name, billing and shipping address, email address, phone number and order contents.
- Payment information: handled securely by our payment processors. We never see or store your full card number.
- Device and usage data: IP address, browser type, pages viewed and how you reached our site, collected through cookies and similar tools.
- Messages: emails and other communications you send us.
How we use it
- To process payments, ship orders and send order updates.
- To provide customer support and handle returns.
- To prevent fraud and keep our store secure.
- To improve our website, products and advertising.
- To send marketing emails or texts if you opt in. You can unsubscribe at any time.
Who we share it with
We share information only as needed with service providers that help us run the store: Shopify (our store platform), payment processors, shipping carriers, fulfillment partners and suppliers, email and analytics providers, and advertising platforms such as Google and Meta. They may use your information only to perform services for us. We do not sell your personal information for money.
We may also disclose information when required by law or to protect our rights.
Cookies
We use cookies to keep items in your cart, remember preferences and measure site performance. We also use Google services, including Google Analytics, Google Ads and Google Merchant Center, to measure traffic and to show our products in Google search results and ads. You can manage how Google uses your data at adssettings.google.com. You can also block or delete cookies in your browser settings, though some features may stop working.
Your choices and rights
Depending on where you live (including California and other U.S. states, the UK and the EU), you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of certain sharing for advertising. To make a request, email orders@fuzzyofficial.com. We will respond within the time required by law.
Data retention and security
We keep order information as long as needed to fulfill orders, meet legal and accounting duties and resolve disputes. We use reasonable safeguards to protect your information, but no online system is completely secure.
Changes
We may update this policy from time to time. The date at the top shows the latest version.
Contact
Fuzzy, 326 Mill Creek Way, Athens, GA 30605, United States, orders@fuzzyofficial.com