Shipping policy

Last updated October 1, 2026

Thank you for shopping with Fuzzy. Here is what to expect after you place an order.

Where we ship

We ship to the following destinations: worldwide, to the countries and regions available at checkout. If your address is outside these areas, checkout will not accept it.

Order processing

Orders are processed within 1-2 business days after payment is confirmed. Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once your order has shipped, delivery takes 10-15 business days to all destinations, including the United States. Combined with processing, most orders arrive 11-17 business days after the order date.

Delivery times are estimates, not guarantees. Weather, carrier delays, peak seasons and customs or address checks can add time.

Shipping rates

Shipping costs are calculated at checkout based on your order and destination. You will see the final amount, and the estimated delivery time, before you pay. Orders ship with tracked carriers.

Order tracking

When your order ships, we email you a confirmation with a tracking number. Tracking can take 24-72 hours to show updates after the label is created.

Multiple packages

Items in one order may ship from different warehouses and arrive in separate packages on different days. You will not be charged extra shipping for this.

Incorrect address

Please check your shipping address carefully at checkout. To change an address, email us at orders@fuzzyofficial.com as soon as possible. We cannot change an address once the order has shipped. We are not responsible for orders delivered to an incorrect address that was entered at checkout.

Delayed, lost or damaged packages

• If your tracking has not updated for 5 business days, or your order has not arrived after the maximum delivery time above (17 business days from the order date), email us and we will investigate with the carrier.
• If your package arrives damaged, contact us within 7 days of delivery with photos. See our Return & Refund Policy.

Customs, duties and taxes

International orders may be subject to customs duties, import taxes or brokerage fees. These are set by your country and are the buyer's responsibility. Customs processing can add time to delivery.

Questions

Email orders@fuzzyofficial.com and include your order number.